Crisis and Issues Management

Most organisations at some point will face a situation we can define as a reputation ‘crisis’ or ‘issue’. The key element in how well these are handled is the preparedness of the organisation and leadership team. The complexity and interconnected nature of today’s commercial and media environments mean the potential downside of mismanaging an issue is greater than ever, as is the opportunity to demonstrate the core values of your organisation and what makes it unique. .

Planning and anticipating potential crisis is an essential part of good risk planning and business continuity management. So, whether your organisation faces an imminent crisis or reputational challenge, or you are implementing a new incident or crisis management plan, then we have the experience and expertise to support you.

Our crisis and issues management offering include:

  • Message drafting
  • Crisis monitoring
  • Issues monitoring
  • Sentiment analysis
  • Media relations
  • Press releases
  • Internal communications
  • News & insights

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