Home » Expertise» Crisis and Issues Management


Crisis and Issues Management

Most organisations at some point will face a situation we can define as a reputation ‘crisis’ or ‘issue’. The key element in how well these are handled is the preparedness of the organisation and leadership team. The complexity and interconnected nature of today’s commercial and media environments mean the potential downside of mismanaging an issue is greater than ever, as is the opportunity to demonstrate the core values of your organisation and what makes it unique. .

Planning and anticipating potential crisis is an essential part of good risk planning and business continuity management. So, whether your organisation faces an imminent crisis or reputational challenge, or you are implementing a new incident or crisis management plan, then we have the experience and expertise to support you.

Our crisis and issues management offering include:

  • Message drafting
  • Crisis monitoring
  • Issues monitoring
  • Sentiment analysis
  • Media relations
  • Press releases
  • Internal communications

    • News & insights

    • Risk and Reputation in the Private Credit Market
      Risk and Reputation in the Private Credit Market
      As the private credit market expands, so does the complexity of managing associated risks. The market is often opaque and complex, while also being subject to fluctuating economic conditions and regulatory scrutiny – all factors that pose significant reputation risks for private credit funds and their managers, potentially impacting their performance, valuation, and fundraising.
    • Launching Sandpiper Global Reputation Capital Index: Managing Reputation in the Health & Welness Sector Report
      Launching Sandpiper Global Reputation Capital Index: Managing Reputation in the Health & Welness Sector Report
      Our results show that reputation is also becoming more difficult for health sector leaders to manage, with 50% noting that it has become more difficult in the past year, compared to only 20% who say it is getting easier.
    Read more