Account Director – Singapore

Account Director – Singapore

Overview

An Account Director at Sandpiper shapes, directs, and oversees the delivery of client programmes, new business activities, and advises clients on content and the overall strategy of programmes. Typically reporting to a Market or Divisional Director, they are essential senior team members in the consultancy’s organisational structure. Specifically, to this role, the Account Director will support client work and new business in Singapore and regionally

At a general level, the responsibilities include the following:

1. Have accountability for helping to identify and win new business and identifying cross-selling opportunities with existing clients across the global business and different practice areas.
2. Manage, motivate, retain, and develop employees within the market and across the broader business.
3. Be a role model for Sandpiper’s values and behaviours, including the company’s one P&L approach

Detailed role description:

This role is multi-faceted embracing the following areas (not listed in order or priority):

• Business development
• Client handling and account management
• Marketing and innovation
• Strategy and innovation
• Media and industry relations
• People management

Business development (BD)

• Support with identifying and pursuing opportunities to grow existing business.
• Driving new business pitch development and leading presentations.
• Bring in and takes the lead on smaller opportunities and organic projects.
• Strives to deliver intelligence and insights for clients and colleagues.
• Interrogates new business briefs with tenacity to unlock further opportunities.
• Shares new ideas and deliver fresh thinking to briefs.

Client handling and account management

• Responsible for effective and timely delivery of all account actions.
• Oversee all client contact, taking the lead in client meetings, and leading day-to-day client counsel.
• Chair and facilitate meetings.
• Oversee billing and servicing on accounts when appropriate.
• Independently manage projects on larger accounts.
• Encourage the team to think about innovative ways to present ideas and work to clients.
• Foster and maintain peer level interagency relationships.
• Lead relationship building initiatives with clients.
• High level of written and verbal communication.

Marketing and innovation

• Support with contributing new content for digital channels for both clients and Sandpiper.
• Confident in articulating analysis of the overall shape and role of social media and other digital channels.
• Constantly encourages employees to refresh and innovate in terms of client work to reflect the changing digital/social media environment.

Strategy and innovation

• Works with clients and teams to articulate a brief and how to respond.
• Shows confidence in use of research, insights and planning tools available.
• Understands how to find, analyse, and apply insights to inform planning and strategy development.
• Draw evidence-based conclusions.
• Develops proposal drafts and take the lead on strategy for smaller programmes.
• Understands and applies knowledge of emerging trends and technologies.
• Challenges clients and teams to think different and ensuring client programmes remain fresh.

Media and Industry relations

• Identifies opportunities for engagement/campaigning and can help to develop strategy, timings, and tactics.
• Contributes to issues and crisis management.
• Actively fosters knowledge of business, political, industry and media trends and personalities and advises teams and clients how to take advantage.
• Liaises with third parties when additional expertise is required.
• Has a good network and regularly contributes intelligence and insight on corporate, Political or digital/social issues.

People Management

• Manages and guides junior team members and provides on-the-job training.
• Assists with internal training provision and deliver internal training sessions.
• Responsible for ensuring effective team-working and flagging issues for senior management attention.
• Involved with internal training.
• Line manager responsibilities and involved in recruitment.
• Shares insights with the team and encourages others to share their perspectives and experiences.
• Accepts and delivers fast and long-term feedback.
• Ability to help the team grow.
• Confidence to challenge, listen to others, and ask for help.

What we offer

An opportunity to work at a fast-growing agency where you can have genuine

An opportunity to work at a fast-growing agency where you can have genuine responsibility and if you chose, autonomy to create new products and services that are aligned with the evolution of the communications industry and changing client needs.

At Sandpiper, we also offer a collaborative and stimulating work environment as well as attractive remuneration and benefits.

If you want to work for the agency of the future, not the past; are bored doing the same thing every day and want to have more influence over your career, and want to learn more about this position, email careers@sandpipercomms.com.