消费者权益保护局
Functions:
- Be responsible for overall planning and implementation measures for the protection of consumer rights in the banking and insurance industries
- Investigates cases of damage to consumers’ rights and organizes handling of consumer complaints
- Carries out publicity and education work
Leadership：
- Guo Wuping 郭武平, Director
Contact Information:
- Address: No. 15 A Financial Street, Xicheng District, Beijing 100033
- Phone: 010-66279113
- Website: www.cbirc.gov.cn