Travel and Hospitality
The travel and hospitality industries are on a journey of recovery and innovation, driven by demand and a desire for new experiences. Technological advancement offers businesses the chance to provide personalised experiences and improve customer satisfaction. Sustainable tourism presents an opportunity to attract eco-conscious travellers. However, evolving health and safety regulations and market competition demand businesses differentiate themselves through exceptional service and innovation. The industry's susceptibility to crises underscores the need for robust crisis management strategies.
By leveraging our expertise in strategic communications, public affairs and research, we provide actionable insights and strategic guidance, helping organisations articulate their vision and purpose, navigate regulatory landscapes, foster relationships with key stakeholders, build, protect and strengthen reputation.

Sarada Chellam
News & insights
New research from Sandpiper reveals global business leaders blame the US more than China for trade war, and believe the US should make the first moves to de-escalate it
Sandpiper is publishing a detailed research report on its Turbulent Times research of 3,050 business leaders in 27 countries. It shows 73% believe a fundamental cause of the tariff and trade conflict is the policies of the current US administration, against 62% who say it is China’s trade policies. Despite high levels of anxiety, 38% of business leaders in ASEAN countries and 21% in China say they are not well prepared to deal with current geopolitical risks.Launching Sandpiper Global Reputation Capital Index: Managing Reputation in the Health & Welness Sector Report
Our results show that reputation is also becoming more difficult for health sector leaders to manage, with 50% noting that it has become more difficult in the past year, compared to only 20% who say it is getting easier.